FAQ

What is Cut-Tuff™?

Cut-Tuff™ is an incredibly strong cut resistant fiber that is lightweight, breathable and free of Latex making it easy to be worn against the skin.  Best of all Cut-Tuff™ is affordable making our cut resistant clothing an easy choice for most people.

What protectional levels does Cut-Tuff™ provide?

Cut-Tuff™ has been lab tested in accordance with BS EN388:2016 and achieved level 5 of cut resistance, the highest possible.  It also achieved abrasion and puncture resistance level 3 (out of 4 levels).

Is Cut-Tuff™ stab proof?

No.  Cut-Tuff™ provides protection against edged blades. While it has been tested and achieved puncture resistance level 3 (out of 4), needles and pointed objects will penetrate the material.  We know of no fabric that is worn that offers 100% puncture resistance.

Who is Cut-Tuff™ clothing designed for?

Anyone who has a risk of being injured from an bladed weapon will benefit from our clothing range as they have been designed to help mitigate the risk. The following professions would benefit from our products:

  • Correction Officers
  • Law Enforcement Officers
  • Military Personnel
  • Immigration and Border Protection
  • Customs Officials
  • Private Security
  • Educators who deal with children who bite and scratch
  • Industrial and Manufacturing professionals who work with glass and sharp objects

 

 

What are the washing instructions?
  • Wash Temp: 40c
  • Do not bleach
  • Do not tumble dry
  • Dry on hanger
  • Iron on low/cool

 

What is your return policy?
  1. Your can cancel an order for product at anytime prior to the order being shipped and 14 days from the day you receive the product. 
  2. This 14 day period is the time you have to decide whether you wish to cancel and return your order.
  3. To be eligible for a refund you must notify us in writing via email to sales@cut-tuff.com that you wish to return an order within this first 14 days.
  4. You then have a further 14 days to return the goods to us from the date you contacted us about the return. 
  5. You must include in the package our returns form (provided by us) and include your full contact details and the reason for the return.
  6. All items must be returned unworn, undamaged and in the condition they were sent to you with all labels and packaging intact.
  7. The cost of return postage will be at your expense unless we sent an incorrect or faulty product.
  8. Any agreed exchanges or refunds will be processed within 14 days from the date we receive the goods back.
  9. Goods that are returned will be inspected for any sign of use, damage, misuse or neglect. A deduction can be made if the value of the goods has been reduced as a result of you handling the goods more than was necessary. If there is any doubt we reserve the right not to exchange or give a refund.
  10. Credit card payments will only be refunded to the original card 

If there are any problems with your order please contact us immediately.

Customers are reminded that we are not liable for returns that are lost or damaged in the postal system.  Customers should always ensure that the appropriate level of insurance is purchased from the carrier.

Can I purchase the raw material?

Cut-Tuff™ is available as a raw fabric.  Please contact us at sales@cut-tuff.com for further information.